Quotes about Customers

All companies have customers. Lucky companies have fans. But the most fortunate companies have audiences.

We've rejected the per-seat business model from day one. It's not because we don't like money, but because we like our freedom more! The problem with per-seat pricing is that it makes your biggest customers your best customers. With money comes influence, if not outright power.

How should you keep track of what customers want? Don't. Listen, but then forget what people said. Seriously. There's no need for a spreadsheet, database, or filing system. The requests that really matter are the ones you'll hear over and over. After a while, you won't be able to forget them. Your customers will be your memory. They'll keep reminding you. They'll show you which things you truly need to worry about.

If you encourage people to share, then sharing will be built into your culture. If you reward trust, then trust will be built in. If you treat customers right, then treating

Culture is the byproduct of consistent behavior. If you encourage people to share, then sharing will be built into your culture. If you reward trust, then trust will be built in. If you treat customers right, then treating customers right becomes your culture.

The best gift you can give your customers, your team, and your community is an inspired, rejuvenated, fully alive you.

I've never walked into a restaurant, asked for a table and been told, 'We're full.'

The minute a Wall Street firm purchases your debt, your bank no longer has it on its financial statement, which then allows the bank to look for more credit card customers. That's one reason why you get so many credit card offers.

At its core, all authentic growth depends on more customers wanting more of what your company offers. Any other drivers - pricing gimmicks, heroic marketing efforts, forced acquisitions - are ultimately destructive.

Sales Cure All. Know how your company will make money and how you will actually make sales.