Quotes about Communication

Sometimes this human stuff is slimy and pathetic—jealousy especially so—but better to feel it and talk about it and walk through it than to spend a lifetime being silently poisoned.

Write like you talk. Often.

Marketing is the act of telling stories about the things we make—stories that sell and stories that spread.

Creating ideas that spread and connecting the disconnected are the two pillars of our new society, and both of them require the posture of the artist.

When Pat Holt strings together a list of words not to overuse—"Actually, totally, absolutely, completely, continually, constantly, continuously, literally, really, unfortunately, ironically, incredibly, hopefully, finally"—she's not being a stickler for formality and grammar. Instead she's reminding us that words matter, that poor word use is just a red flag for someone who wants to ignore you.

The right information brings knowledge. And knowledge is power. Sharing it is empowerment.

People don't believe what you tell them. They rarely believe what you show them. They often believe what their friends tell them. They always believe what they tell themselves.

Response is always better than reaction.

Waiting isn't easy, which is precisely why it is so effective when engaging with other people.

If you have any comments at all about the store, please call me at home.

Bullet points are not the point.

We don't need more noise, more variety, or more pitches. There's noise all around us, but it's often the idle chatter of people hiding in plain sight, or the selfish hustle of one more person who wants something from you. Our world is long on noise and short on meaningful connections and positive leadership.