No, as far as I am concerned, let your wife cherish the memory of this dead, stainless mother.  Why should I interfere with her illusions? 

High performance teams master the art of straight talk. They have learned how to confront issues and address behaviors without attacking or provoking one another.

When prejudice between team members is present within the team, it's as though a hockey team voluntarily decided to place one or two of their members in the penalty box, and attempted to compete effectively against the opposing team with fewer players.

Communication is the very means of cooperation.

it doesn't pay to argue, that it is much more profitable and much more interesting to look at things from the other person's viewpoint and try to get that person saying 'yes, yes.

Misunderstanding is never ended by an argument but by tact, diplomacy, conciliation and a sympathetic desire to see the other person's viewpoint.

Criticism is futile because it puts people on the defensive and usually makes them strive to justify themselves. Criticism is dangerous because it wounds a person's precious pride, hurts their sense of importance, and arouses resentment.

Any fool can criticize, condemn and complain and most fools do. But it takes character and self-control to be understanding and forgiving.

We are much more forgiving of those who are willing to come clean right away.

White is willing to meet them halfway

Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. 'To know all is to forgive all.

To cultivate a mental attitude that will bring you peace and happiness, remember that Rule 2 is: Let's never try to get even with our enemies, because if we do we will hurt ourselves far more than we hurt them. Let's do as General Eisenhower does: let's never waste a minute thinking about people we don't like.