Quotes from Donald Miller

There are many ideas within Christian spirituality that contradict the facts of reality as I understand them. A statement like this offends some Christians because they believe if aspects of their faith do not obey the facts of reality, they are not true. But I think there are all sorts of things our hearts believe that don't make any sense to our heads.

And that makes me wonder if what we really want from the formulas are the wishes, not God. It makes me wonder if what we really want is control, not a relationship.

What your customer really wants is to be invited into a story. And your explanatory paragraph is going to accomplish exactly that.

If they see your brand as a trustworthy and reliable guide, they will likely engage.

For a long time, I thought I was good at relationships because I was charming.

The strategy she recommends to her clients is simple: when giving a speech, position yourself as Yoda and your audience as Luke Skywalker

A person could read the Bible, not to become smart, but rather to feel that they are not alone, that somebody understands them and love them enough to speak to them, on purpose, in a way that makes a person feel human.

I get this feeling sometimes that after the world ends, when God destroys all our buildings and our flags, we will wish we had seen everybody as equal, that we had eaten dinner with prostitutes, held them in our arms, opened up spare rooms for them, and loved them and learned from them.

In order to ease our customers' concerns, we need to place large stones in that creek. When we identify the stones our customers can step on to get across the creek, we remove much of the risk and increase their comfort level about doing business with us. It's as though we're saying, "First, step here. See, it's easy. Then step here, then here, and then you'll be on the other side, and your problem will be resolved.

May we all be richly rewarded for putting our customers' stories above our own.

You'll be able to use your one-liner on your website, in emails, keynotes, and elevator pitches. Your one-liner will be the central component to your entire messaging campaign.

Andrew would say that dying for something is easy because it is associated with glory. Living for something, Andrew would say, is the hard thing. Living for something extends beyond fashion, glory, or recognition. We live for what we believe, Andrew would say.