Quotes from Dale Carnegie

Influence requires more intuition than intellect.

It was not that I did not love you; it was that I expected too much of youth. I was measuring you by the yardstick of my own years.

We must first remember that today's relational successes are not measured on the scale of media—which ones to use and how many friends, fans, or followers one can accumulate. They are measured on the scale of meaning. Become meaningful in your interactions and the path to success in any endeavor is simpler and far more sustainable. The reason? People notice. People remember. People are moved when their interactions with you always leave them a little better.

So when you and I are tempted to criticize someone tomorrow, let's remember Al Capone, "Two Gun" Crowley and Albert Fall. Let's realize that criticisms are like homing pigeons. They always return home. Let's realize that the person we are going to correct and condemn will probably justify himself or herself, and condemn us in return; or, like the gentle Taft, will say: "I don't see how I could have done any differently from what I have.

The principle? Let Charles Schwab say it in his own words: "The way to get things done," says Schwab, "is to stimulate competition. I do not mean in a sordid, money-getting way, but in the desire to excel.

It should be the other way around.

If we know we are going to be rebuked anyhow, isn't it far better to beat the other person to it and do it ourselves

we only move toward what moves us.

Any fool can try to defend his or her mistakes - and most fools do - but it raises one above the herd and gives one a feeling of nobility and exultation to admit one's mistakes.

It is rest to the weary, daylight to the discouraged, sunshine to the sad, and Nature's best antidote for trouble.

Obviously, circumstances alone do not make us happy or unhappy. It is the way we react to circumstances that determines our feelings. Jesus said that the kingdom of heaven is within you. That is where the kingdom of hell is, too.

En otras palabras: no hay que discutir con el cliente o con el cónyuge o con el adversario. No le diga que se equivoca, no lo haga enojar; utilice un poco de tacto, de diplomacia.