Quotes from Dale Carnegie

Don't do the natural thing, the impulsive thing. That is usually wrong.

Let's do as General Eisenhower does: let's never waste a minute thinking about people we don't like.

Try your best to develop an ability to let others look into your head and heart. Learn to make your thoughts, your ideas, clear to others, individually, in groups, in public. You will find, as you improve in your effort to do this, that you—your real self—are making an impression, an impact, on people such as you never made before.

But use the opposite technique — be liberal with your encouragement, make the thing seem easy to do, let the other person know that you have faith in his ability to do it, that he has an undeveloped flair for it — and he will practise until the dawn comes in the window in order to excel.

I am convinced now that nothing good is accomplished and a lot of damage can be done if you tell a person straight out that he or she is wrong. You only succeed in stripping that person of self-dignity and making yourself an unwelcome part of any discussion.

If a person makes a statement that you think is wrong—yes, even that you know is wrong—isn't it better to begin by saying: "Well, now, look. I thought otherwise, but I may be wrong. I frequently am. And if I am wrong, I want to be put right. Let's examine the facts." There's magic, positive magic, in such phrases as: "I may be wrong. I frequently am. Let's examine the facts.

God himself, sir, does not propose to judge man until the end of his days." Why should you and I?

People are moved when their interactions with you always leave them a little better.

British writer G. K. Chesterton's reply to an invitation by the Times to write an essay on the subject "What's Wrong with the World?" Chesterton's response: Dear Sirs, I am. Sincerely, G. K. Chesterton

Plato said that "the greatest mistake physicians make is that they attempt to cure the body without attempting to cure the mind; yet the mind and body are one and should not be treated separately"!

There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize any-one. I believe in giving a person incentive to work. So I am anxious to praise but loath to find fault. If I like anything, I am hearty in my approbation and lavish in my praise.

there is no such thing as a neutral exchange. You leave someone either a little better or a little worse.