Quotes from Jason Fried

We're willing to loase some customers if it means that others love our products intensely. That's our line in the sand.

People get stoked by conflict. They take sides. Passions are ignited. And that's a good way to get people to take notice.

Scaring away new customers is worse than losing old customers.

Making a few vocal customers happy isn't worth it if it ruins the product for everyone else.

The bottom line is that you shouldn't hire people you don't trust, or work for bosses who don't trust you.

Too much time in academia can actually do you harm. There are a lot of skills that are useful in academia that aren't worth much outside of it.

Most fears that have to do with people working remotely stem from a lack of trust.

A business without a path to profit isn't a business, it's a hobby.

Start a business, not a startup.

Southwest—unlike most other airlines, which fly multiple aircraft models—flies only Boeing 737s. As a result, every Southwest pilot, flight attendant, and ground-crew member can work any flight. Plus, all of Southwest's parts fit all of its planes. All that means lower costs and a business that's easier to run. They made it easy on themselves.

You're better off with a kick-ass half than a half-assed whole.

So sacrifice some of your darlings for the greater good. Cut your ambition in half. You're better off with a kick-ass half than a half-assed whole. Most