Quotes from Stephen Covey

Our image of ourselves, and our role as good, caring parents, was even deeper than our image of our son and perhaps influenced

In the final analysis, effective delegation takes the emotional courage to allow, to one degree or another, others to make some mistakes on our own time, money, and good name. This courage consists of patience, self-control, faith in others and in their potential, and respect for individual differences.

newborn into the world. If you want to study love, study those who sacrifice for others, even for people who offend or do not love in return.

There are organizations that talk a lot about the customer and then completely neglect the people that deal with the customer—the employees. The PC principle is to always treat your employees exactly as you want them to treat your best customers.

How many times have you made assumptions similar to the store manager's? It's easy to do, because we all see things in different ways. We all have different paradigms or frames of reference—like eyeglasses through which we see the world. We see the world not as it is, but as we are—or sometimes as we are conditioned to see it.

We knew that social comparison motives were out of harmony with our deeper values and could lead to conditional love and eventually to our son's lessened sense of self-worth. So

The deposit is to make the expectations clear and explicit in the beginning.

Things can hurt us physically or economically and can cause sorrow. But our character, our basic identity, does not have to be hurt at all.

In the great literature of all progressive societies, love is a verb.

As a teacher, as well as a parent, I have found that the key to the ninety-nine is the one—particularly the one that is testing the patience and the good humor of the many. It is the love and the discipline of the one student, the one child, that communicates love for the others. It's how you treat the one that reveals how you regard the ninety-nine, because everyone is ultimately a one.

in reaping for so long where we have not sown, perhaps we have forgotten the need to sow.

Seek first to understand. Before the problems come up, before you try to evaluate and prescribe, before you try to present your own ideas—seek to understand.