Quotes from William Ury

If there is a single lesson I have learned, it is this: in life, we are destined to lose many things. That is the nature of life. Never mind. Just don't lose the present. Nothing is worth it. There is nothing more important than "this," the fullness of life right now.

We can make a strong unconditional commitment to ourselves to take care of our deepest needs, no matter what other people do or don't do.

Effective negotiation requires a persistent focus on what is most important.

He drew a circle that shut me out— Heretic, rebel, a thing to flout. But love and I had the wit to win: We drew a circle that took him in! —EDWIN MARKHAM

You need confidence to stand up for yourself in the face of the other's reaction. You need power to be able to follow through on your No if the other refuses to respect it.